Recently purchased 2 Accent Chair. One for my friend and one for me. My friend says these George Oliver Velvet Task Chairs are soo awesome. These Accent Chair is so versatile. Easy to clean and reversible is a major advantage. Bought in black. We love our Accent Chair. I can see why he has many criticisms. Love it!! I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.